Privacy Policy for Tiru App
Effective Date: January 10, 2026
At Tiru (operated by White Diamond for General Transportation, General Services, & Automation LLC), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our automated WhatsApp services.
1. Information We Collect
When you message us via WhatsApp, we collect:
Phone Number: Your WhatsApp-linked phone number.
Message Content: The text, images, or files you send to our automated bot.
Profile Name: The name you have set on your public WhatsApp profile.
2. How We Use Your Information
We use the data collected to:
Provide automated responses to your inquiries via the WhatsApp Business API.
Facilitate logistics and transportation services requested through the Tiru platform.
Improve our automated response system for better customer service.
3. Data Processing and Automation
Our service uses automation and AI-driven bots to provide instant support. By messaging us, you acknowledge that your messages are processed automatically by our systems and Meta Platforms, Inc. (the provider of the WhatsApp Business API).
4. Data Sharing and Third Parties
We do not sell your personal data. Your information is only shared with:
Meta Platforms, Inc.: As the provider of the WhatsApp communication infrastructure.
Internal Staff: Only when a human agent is required to resolve a logistics issue that the bot cannot handle.
5. Your Rights and Opt-Out
Stopping Communications: You can stop receiving automated messages at any time by replying with the word "STOP".
Data Access: You may request a copy of the personal data we hold about you by contacting us at the email below.
6. User Data Deletion Instructions
You have the right to request the deletion of your data. To request that your WhatsApp chat history and contact information be deleted from our systems, please:
Send an email to [tiru.app@wd-automation.com].
Use the subject line: "Data Deletion Request".
Provide the WhatsApp phone number you wish to be removed. We will process your request within [07 days].
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Company Name: White Diamond for General Transportation, General Services, & Automation LLC.
Email: [info@wd-automation.com]
Website: [www.wd-automation.com]