01Introduction
White Diamond for General Transportation, General Services, Electronic Automation, and Logistical Support Ltd. ("White Diamond", "we", "us") operates the website wd-automation.com and the TIRU freight platform. This policy explains how we collect, use, and protect your information.
By using our website or the TIRU application, you agree to the practices described in this policy.
02Information We Collect
We may collect the following categories of information:
- Account details such as your name, phone number, and email address.
- Shipment information you provide through TIRU, including pickup and delivery locations and cargo details.
- Location data from drivers and vehicles for the purpose of tracking and routing.
- Device and usage information, such as IP address, browser type, and how you interact with our services.
03How We Use Your Information
We use your information to provide and operate our services, including matching cargo owners with carriers, enabling real-time tracking, processing requests, providing customer support, improving our platform, and complying with legal obligations.
04Sharing and Disclosure
To fulfil a shipment, relevant details may be shared between cargo owners and carriers. We may also share information with trusted service providers who support our operations, and with authorities where required by law.
We do not sell your personal information to third parties.
05Location Data (TIRU)
The TIRU application uses GPS location data to enable shipment tracking and route optimization. You may disable location services through your device settings, but doing so may limit core features of the platform.
06Data Security
We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
07Data Retention
We retain personal information for as long as necessary to provide our services and to meet legal, accounting, or reporting requirements, after which it is deleted or anonymized.
08Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to certain processing. To exercise these rights, please contact us using the details below.
09Cookies
Our website may use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings.
10Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page with the date of the most recent update.
11Contact Us
For any questions about this Privacy Policy, contact us at info@wd-automation.com, +964 786 666 9604, or at Al-Mamoun, Mahalla 602, Zukak 11, Building 2/34, Baghdad, Iraq.